Refund and cancellation policy

Last updated 16 October 2026

Cancelling

You can cancel a paid plan at any time from the billing link in the app or by emailing hello@disputekits.com. Your plan stays active until the end of the period you've paid for, then moves to the Free plan. Your data stays unless you delete your account.

Refunds

• First payment: if PayeeGuard isn't right for you, ask within 14 days of your first payment for a full refund.
• Renewals: if you forgot to cancel and haven't used the paid features since the renewal, ask within 7 days for a full refund of that renewal.
• Service problems: if a fault on our side stopped you using PayeeGuard for more than 3 days in a billing period, we'll refund that period on request.

Approved refunds go back to the original payment method within 5 to 10 business days, depending on your bank.